Frequently Asked Questions

Powerful.ie is Ireland's specialist supplements and nootropics retailer, based in Dublin. We're an authorised EU distributor for brands including Onnit, Natural Stacks, Feel Supreme, and Four Sigmatic, with over 10,000 verified customer reviews on Trustpilot.

Yes. We're an authorised EU distributor, so every product we sell is genuine stock imported through official channels and correctly stored - not a grey-market import.

Ireland: €5.95, free on orders over €100. UK: €12.95, free over €120. Mainland Europe: €18.95, free over €250. Rest of World: €21.95 (up to 10kg). See our Delivery Information page for full rates and exceptions.

Yes, we ship to the UK, mainland Europe, and worldwide. For deliveries outside Ireland - including the UK (excluding Northern Ireland) and non-EU countries - any import duties or customs fees are the customer's responsibility.

Yes. Orders within Ireland are sent via An Post Parcel Services with tracking from collection through to delivery. You'll receive tracking details by email once your order ships, and can also check status anytime via our order tracking page.

You can return any item within 14 days of receiving your order, provided it's unopened and untampered with.

Email us at info@powerful.ie with your order details and we'll guide you through the process.

You're responsible for return postage unless the item is faulty or we made an error with your order, in which case we cover the cost both ways.

Refunds are processed within 28 days of us receiving your returned item.

We accept major debit and credit cards through our secure checkout.

Email info@powerful.ie or call +353 (0)1 539 0000.